Terms of service

Introduction

ONE RCPL (www.onercpl.com) is a website (the “Website”) operated by Riya Chemy Private Limited, based out of No.14, Machohalli Gate, Magadi Road, Bangalore - 560091, Karnataka, India (the “Website Owner”). The Website Owner, including subsidiaries and affiliates (collectively “we”, “us”, or “our”), provides the information and services on this Website to visitors (“Visitors”) (referred to as “you” or “your”) subject to the terms and conditions set forth in this document, the Privacy Policy, Return/Refund Policy, and any other relevant policies or notices applicable to specific sections or modules of the Website.

Please read this agreement carefully. By browsing, accessing, using this Website, or by transacting through or on it, you agree to all terms and conditions outlined here (collectively referred to as the “Agreement”). This Agreement is between you and Riya Chemy Private Limited.

Website Availability

ONE RCPL may suspend the Website at any time for maintenance, upgrades, or other reasons, and shall not be liable for any such suspension.

We reserve the right to make changes to the Website or discontinue any aspect or feature without prior notice. In cases of illegal or unauthorized use of the Website, or if your usage violates any of these Terms, we reserve the right to terminate your access without notice and may initiate legal proceedings if applicable.

Your Status

By placing an order through this Website, you confirm that:

  • You are legally capable of entering into binding contracts; and

  • You are at least 18 years old

The Contract Between You and ONE RCPL

After placing an order, you will receive an email acknowledging receipt of your order. This does not mean your order has been accepted. Acceptance of the order occurs only once we dispatch the product(s) and send a Dispatch Confirmationemail.

The contract between you and Riya Chemy Private Limited is formed only upon issuance of the Dispatch Confirmation and applies only to those products listed in the Dispatch Confirmation.

Credit Card Payments

In credit card transactions, you must use your own credit card. We are not liable for any credit card fraud. Responsibility for fraudulent card usage lies with the user, and the burden to prove otherwise rests solely with the user.

Trademarks

All trademarks, logos, and service marks displayed on this Website are the property of Riya Chemy Private Limited or respective suppliers. Use of these trademarks is prohibited unless authorized in writing by us.

External Links

External links may be provided for your convenience but are beyond our control. We make no representation as to their content. Access and use of such links is at your own risk. You may not create links to our Website without prior written permission.

For requests, contact us at shop@onercpl.com.

Specific Use

You agree not to use this Website to post or send any content that is unlawful, defamatory, harassing, obscene, abusive, or violates any applicable law. You agree to indemnify us against any losses or damages resulting from your improper use of the Website.

Disclaimer of Liability

We are not liable for any loss, damage, personal injury, or expenses arising directly or indirectly from:

  • Your access or use of this Website

  • Reliance on any content therein

  • Data or content errors, omissions, or interruptions

We disclaim all warranties related to the accuracy, reliability, or completeness of the information provided.

User Jurisdiction

By accessing this Website, you confirm that such access and the use of its content is lawful in your jurisdiction. This Website is governed by Indian law, and you consent to the exclusive jurisdiction of the courts in Bangalore, Karnataka, for any dispute.

No Commercial Use

This Website is for personal, non-commercial use only. You may not reproduce, sell, distribute, or exploit any content or services on this Website for commercial purposes.

Visitor Registration

Some services may require user registration. You must provide accurate, current, and complete information. If any information changes, notify us immediately at shop@onercpl.com. We reserve the right to change registration requirements.

General Terms

Entire Agreement

These Terms of Use constitute the full agreement between you and us regarding Website use, superseding all prior communications.

Alteration

We may update these Terms at any time. Your continued use of the Website implies acceptance of the current version.

Conflict

In case of conflict between these terms and other specific policies on the Website, the latter will prevail.

Waiver

No delay or leniency from either party shall constitute a waiver of rights.

Cession

We may assign or delegate our rights under these Terms to any third party without notice.

Severability

If any part of these Terms is held to be unenforceable, the remaining provisions will remain in full effect.

Product Safety and Handling Policy

At Riya Chemy Private Limited, we are committed to ensuring the safety of our customers while using our range of FMCG products. All our products are manufactured under stringent quality controls and safety standards. However, due to the nature of some chemical ingredients, we urge all users to follow the guidelines below to ensure safe usage, storage, and disposal.

1. Safe Usage Guidelines

  • Read and follow all instructions and warnings provided on the product label.

  • Always use cleaning products in well-ventilated areas.

  • Avoid direct contact with skin and eyes. Use gloves if needed.

  • Do not ingest any cleaning or chemical product.

  • Keep incense sticks away from flammable materials and never leave them burning unattended.

2. Storage Guidelines

  • Store products in a cool, dry place, away from direct sunlight and sources of heat.

  • Keep out of reach of children and pets.

  • Ensure all containers are tightly closed after use.

3. Disposal

  • Dispose of used or empty containers according to local waste disposal regulations.

  • Do not pour leftover chemical products into drains, water bodies, or soil.

4. In Case of Emergency

  • In case of contact with eyes or skin, rinse immediately with plenty of water.

  • If irritation persists, consult a medical professional.

  • If the product is accidentally swallowed, seek immediate medical attention and show the product label to the doctor.

  • For incense-related smoke sensitivity or allergic reaction, stop use immediately and ventilate the area.

5. Disclaimer

RCPL shall not be held responsible for any misuse or mishandling of products not used in accordance with the label instructions or safety recommendations. Customer safety is a shared responsibility and we encourage safe and informed usage of all our products.

The website is governed by Indian Law.